Investigations

At the heart of what we do is investigation. Our professionally qualified investigators operate across complex, high‑risk environments to deliver independent, evidence‑led results that stand up to regulator, legal, and media scrutiny. We combine ethical practice with rigorous methods—ensuring chain‑of‑custody, proportionality, and defensible reporting—so you can act with confidence.

Who we support

  • Insurers & P&I Clubs — serious incident and claims support, including maritime human‑element risk.
  • Corporate Risk, Legal, HR & Governance — workplace and organisational investigations and incident management.
  • eCommerce & Retail — fraud intelligence and investigations protecting revenue and reputation.
  • Maritime Operators & Logistics — high‑risk operations, crew welfare, and ESG‑critical events.

 

Close up diverse colleagues working on project together, sitting at table in boardroom, working with legal documents, financial report with statistics, employees engaged in teamwork at corporate meeting.

What we provide

Best‑evidence fact‑finding into fatalities, disappearances, assaults, crew/worker harm, workplace incidents, and major operational events

Independent investigation of alleged abuse, exploitation, employment or welfare failures, with reporting designed for regulator, stakeholder, or media scrutiny.

Investigation of fraudulent or exaggerated claims, collusion, misconduct, and third‑party risk. Specialist eCommerce capability covering chargeback fraud, returns abuse, refund manipulation, account takeovers, triangulation schemes, and organised loss events.

Whistleblowing, data breaches, harassment and bullying, misconduct, policy breaches, and internal/external theft and fraud.

Targeted intelligence collection, corroboration, and risk profiling to inform decision‑making.

Forensically sound acquisition and analysis of devices and data, safeguarding integrity and admissibility.

Independent reports, timelines, exhibits, and expert input suitable for claims determination, arbitration, mediation, litigation, and regulatory review.

After‑Action Reviews, identification of systemic risks, and practical recommendations to strengthen governance and resilience.

Capability‑building across maritime and corporate investigation, incident management, “Golden Hour” response, interview skills, fraud awareness (including eCommerce typologies), and human‑rights‑risk education for claims, HR, operations, and leadership teams.

Outcomes that matter

  • Defensible decisions and stronger claims determinations.
  • Reduced fraud exposure and protected revenue — including proven multi‑million‑pound savings in eCommerce contexts.
  • Better governance & ESG assurance, with measurable risk reduction.
  • Protected people and reputation across complex operational settings.

Engagement options

Retained, on‑call, or case‑by‑case—giving you rapid access to independent support, global deployment, and proactive oversight when you need it most.